Contact Us   |   Sign In   |   Register
How to Protect Your Online Reputation Presented by: Yelp
Tell a Friend About This EventTell a Friend
 

This educational session will provide best practices for responding to customer reviews, both positive and negative, learning how to leverage your reviews as a marketing tool, and managing them to ultimately drive new and repeat business across the board

8/21/2019
When: August 21, 2019
2:00-4:00pm
Where: Yelp Offices at the Merchandise Mart
222 W Merchandise Plaza
Suite 475
Chicago, Illinois  60654
United States
Contact: Christine DeSousa
312.380.4146


Online registration is closed.
« Go to Upcoming Event List  

Does your business have a strategy in place for managing the world of online reviews? Consumer generated reviews are now the most influential factor in determining whether a customer will choose your business vs. your competitors. More than 86% of all consumers read online reviews.

 

This educational session will provide best practices for responding to customer reviews, both positive and negative, learning how to leverage your reviews as a marketing tool, and managing them to ultimately drive new and repeat business across the board.

 

Hear from Ali Dewjee (Bombay Wraps), Tony Burger (4 Star Restaurant Group), and Shelby Forsyth (Tortoise Supper Club) about strategies they have implemented to grow and market their business, and how they handle responding to all online reviews.

 

Emily Washcovic from Yelp will educate you on Yelp’s free business tools available to help you start engaging customers on the most used review site for local businesses and Christine DeSousa from the Illinois Restaurant Association will be on hand to update you on what the IRA is doing to support, protect, and promote the industry.

Platinum Sponsors

                          

Gold Sponsors



Silver Sponsors


             

      Quick Links

Hear From Us

Sign up for email updates from the
Illinois Restaurant Association.


Contact Us

33 W. Monroe, Ste 250
Chicago, IL 60603
Toll Free: 800-572-1086
Ph: 312-787-4000
Fax: 312-787-4792


info@illinoisrestaurants.org

 


Follow Us

  • Copyright © 2019 Illinois Restaurant Association. All rights reserved.
Association Management Software Powered by YourMembership  ::  Legal